Space9 Casino Terms & Conditions

1. General terms and eligibility

These Terms form a legal agreement between you and the operator of Space9 Casino. They apply to the website, mobile experiences, games, account services, payment features, promotional offers and any other related service provided through the site. Additional terms may apply to a particular game, tournament, promotion or feature. If an additional term conflicts with these Terms, the additional term will generally apply to the relevant activity.

You must read the current version of these Terms before using the site. Space9 Casino may update, replace or amend the Terms when reasonably required, including to reflect changes to the services, technology, security measures, business practices or applicable law. The latest version will apply from the date it is published, unless another commencement date is stated. If you do not accept an updated term, you must stop using the relevant services.

Who may use the site

• You must meet the legal minimum age for gambling in the place where you live and access the service. You must not use the site if gambling is unlawful for you.
• You must provide information that is accurate, complete and current when opening or maintaining an account.
• You must use the site only for your own personal and lawful purposes. An account must not be opened or operated on behalf of another person.
• You must not access the site from a location where the relevant games or gambling services are prohibited or restricted.
• You are responsible for checking whether online gambling is permitted in your location and for complying with all laws that apply to you.
• You must not allow another person to use your account, payment method, password or other security credentials.

Space9 Casino may ask you to confirm your age, identity, location, source of funds or other information before allowing particular activities. You must provide requested information within a reasonable period. If the information cannot be verified, is misleading, or does not satisfy applicable requirements, access to the account or services may be restricted.

The site is intended for adults who can make informed decisions about gambling. You should not use the service if you are under the legal gambling age, have asked to be excluded, are unable to control your gambling, or are affected by alcohol, medication or another substance that may impair your judgement.

2. Accounts, security and transactions

Account responsibilities

You may generally hold only one personal account unless Space9 Casino has expressly approved another arrangement. Duplicate, linked or related accounts may be reviewed. If more than one account is identified, the operator may close or consolidate accounts and review associated balances, wagers, bonuses and transactions in accordance with applicable law and these Terms.

You are responsible for keeping your login details confidential and for all activity conducted through your account, unless you have promptly reported unauthorised access. Choose a strong password, do not reuse it on other services and log out when using a shared or public device. You must notify Space9 Casino through the available account or support process if you believe that your account has been compromised.

You must not use the site to conduct fraud, money laundering, terrorist financing, evasion of legal restrictions or any other unlawful activity. You must not use payment instruments that belong to another person without proper authorisation. Transactions may be reviewed, delayed, declined, reversed or reported where required for security, verification, payment processing or legal compliance.

Deposits and withdrawals

Available deposit and withdrawal methods, processing requirements and any applicable conditions will be shown on the site. You must use a method that is registered in your own name, unless an alternative is specifically permitted. A payment provider may apply its own terms, fees, processing times or verification requirements, and Space9 Casino does not control those provider conditions.

• Funds should be deposited only for the purpose of using the available gambling services.
• You must not deposit funds that you cannot afford to lose or that come from an unlawful source.
• A withdrawal may require identity, payment-method or source-of-funds checks before it is completed.
• Space9 Casino may return funds through the original payment method or another approved method where this is required for security, compliance or payment-processing reasons.
• You remain responsible for checking your bank or payment provider's rules, including any charges, currency conversion or transaction restrictions.
• Where an account is closed, any genuine remaining balance will be dealt with in accordance with applicable law, verification requirements and these Terms.

Account balances are not bank deposits and do not earn interest. You should not treat the account as a savings facility or transfer money to it for another person's use. Space9 Casino may set reasonable account, transaction or verification controls and may ask you to confirm a transaction before it is processed.

3. Games, wagers and promotions

Using the games

A wager is accepted only when it is recorded by the relevant Space9 Casino system and shown as accepted in your account or game interface. An attempted wager, incomplete transaction or displayed error does not necessarily mean that a bet has been accepted. You should check your account history and contact the available support channel if a transaction appears incorrect.

Game outcomes are determined by the applicable game rules and systems. You accept the result recorded by the site unless there is clear evidence of a technical or administrative error. If a game is interrupted, a wager may be settled, cancelled or otherwise handled according to the relevant game rules and applicable requirements. Any settlement made because of an obvious error may be corrected where permitted.

• You must not manipulate, interfere with or attempt to exploit a game, payment process, promotion or security feature.
• You must not use automated software, bots, scripts, scraping tools or other technology to gain an improper advantage.
• You must not collude with other players, use another person's information or engage in conduct designed to undermine fair play.
• You must not exploit a technical fault, pricing error, software defect or incorrectly displayed balance.
• You must not reverse, dispute or cancel a legitimate payment merely to avoid a valid obligation.

Promotions and bonuses

Promotions, bonuses, free games and other incentives are subject to the offer-specific terms shown when they are made available. Those terms may explain eligibility, entry requirements, expiry, wagering conditions, game restrictions, maximum permitted use and how any resulting funds may be handled. You should review the full offer terms before opting in or using a promotional benefit.

Unless an offer specifically says otherwise, promotional benefits are intended for one person and one account only. Space9 Casino may withhold, cancel or remove a benefit where an account is ineligible, an offer has been misused, multiple accounts are involved, the requirements have not been met, or activity appears designed to obtain an unfair advantage. Any action will be taken subject to applicable law.

Space9 Casino may change, suspend or withdraw a promotion where reasonably necessary, including because of an error, fraud, technical issue, regulatory requirement or circumstances outside its control. This does not affect rights that cannot lawfully be excluded.

4. Responsible use, privacy and legal matters

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and use only money you can afford to lose. Consider setting time and spending limits, taking regular breaks and avoiding gambling when you are stressed, upset or trying to solve financial problems.

• Do not chase losses or increase your spending to try to change an earlier result.
• Keep gambling separate from essential household spending, bills and savings.
• Use available account controls, deposit limits, time reminders, activity statements or self-exclusion tools where offered.
• Ask for help if gambling is affecting your finances, relationships, work, health or wellbeing.
• If you want to stop using the service, request account closure or self-exclusion through the available process and do not create another account.

A self-exclusion or account closure request may apply for the period and services described in the relevant process. You must not attempt to bypass a restriction by opening another account or using another person's account. Space9 Casino may close accounts or apply additional safeguards where activity raises responsible gambling or safety concerns.

Privacy and communications

Personal information is collected, used, stored and disclosed in accordance with the applicable Privacy Policy and privacy laws. Information may be used to provide the services, verify identity and age, process payments, prevent fraud, maintain security, meet legal obligations and communicate important account or service information. You should read the Privacy Policy to understand how information is handled.

You agree to receive essential service communications, including account notices, security messages, transaction updates, changes to terms and information needed to administer the service. Marketing communications will be handled in accordance with applicable requirements and any available subscription or preference controls.

Suspension, closure and liability

Space9 Casino may suspend, limit or close an account where reasonably necessary for security, verification, responsible gambling, legal compliance, suspected fraud, breach of these Terms, technical concerns or protection of the site and its users. You may stop using the service at any time. Closing an account does not remove obligations that arose before closure, including obligations relating to valid transactions or unlawful conduct.

The site may be unavailable from time to time because of maintenance, telecommunications problems, device issues, software faults or events outside reasonable control. Space9 Casino does not guarantee that the site will always be uninterrupted, error-free or available on every device. You are responsible for your internet connection, compatible equipment and the security of your device.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under applicable Australian consumer law or other applicable legislation. To the extent permitted by law, you accept responsibility for using the site appropriately and for losses resulting from your breach of these Terms, misuse of your account or failure to protect your credentials.

These Terms are governed by the laws that apply to the relevant service and your use of the site, subject to any mandatory rights and protections available to you. If any provision is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue to operate.